Terms of Service
Effective Date: December 28, 2025
Agreement Overview
These Terms of Service ("Terms") govern your access to and use of Shield Spire Security LLC's website, client portal, and security services. By accessing our platforms or engaging our services, you agree to be bound by these Terms.
Service Terms & User Responsibilities
Key terms and definitions governing your use of our services
1. Acceptance of Terms
By accessing our website or client portal, or by using our security services, you acknowledge that you have read, understood, and agree to these Terms. If you do not agree, you must discontinue use immediately.
2. Services Provided
Shield Spire Security LLC is a licensed Private Security Bureau (PSB) company in the State of Texas, providing professional security guard services, event security, patrol services, and related security solutions. All services are performed by licensed, trained, and vetted security personnel in accordance with Texas DPS regulations.
3. User Accounts and Portals
We provide secure portals for clients and job applicants. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You must notify us immediately of any unauthorized access or security breach. Sharing of account credentials is strictly prohibited.
4. Acceptable Use Policy
You agree to use our platforms only for their intended purposes. You must not: attempt to gain unauthorized access to our systems; share your login credentials with others or allow unauthorized access; submit false information or data; use the platforms for any unlawful purpose or in violation of company policies.
5. Account Security
You are solely responsible for maintaining the security of your account. This includes: using a strong, unique password; not sharing your credentials with anyone; logging out of shared devices after use; reporting suspected unauthorized access immediately; keeping your contact information current for account recovery purposes.
6. Data Collection and Privacy
By using our services and portals, you acknowledge that we collect and process:
Data We Collect
For full details, please review our Privacy Policy.
Legal Provisions
Important legal terms, liability limitations, and dispute resolution
7. Intellectual Property
All website content, logos, trademarks, graphics, and proprietary materials are the exclusive property of Shield Spire Security LLC. Unauthorized use, reproduction, distribution, or reverse engineering is strictly prohibited and may result in legal action.
8. Payment Terms
Clients agree to pay for services as outlined in their service agreement. Invoices are due within the terms specified (typically Net-30). Late payments may incur additional fees. We reserve the right to suspend services for non-payment.
9. Limitation of Liability
Shield Spire Security LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website, portals, or services. Our total liability shall not exceed the amount paid for services in the preceding twelve months.
10. Indemnification
You agree to indemnify and hold harmless Shield Spire Security LLC, its officers, employees, and agents from any claims, damages, or expenses arising from your violation of these Terms, misuse of our services, or any fraudulent activity on your account.
11. Termination
We reserve the right to suspend or terminate your access to our portals or services at any time for violation of these Terms, policy violations, suspected fraudulent activity, non-payment, or any other reason at our sole discretion. Upon termination, you must cease all use of our platforms.
12. Governing Law
These Terms are governed by the laws of the State of Texas. Any disputes shall be resolved in the courts of Texas, and you consent to the exclusive jurisdiction thereof.
13. International Use
Our platforms are operated from the United States. If you access the services from outside the United States, you are responsible for compliance with local laws. Data may be processed and stored in the United States or other jurisdictions where our service providers operate.
14. Changes to Terms
We may update these Terms at any time. Continued use of our website or portals after changes constitutes acceptance of the revised Terms. We encourage you to review this page periodically.
15. Contact Us
Have questions about these terms? We're here to help.
Shield Spire Security LLC
If you have questions about these Terms, contact us at: info@shieldspiresecurity.com
Related Policies
Review our other legal documents for complete transparency