Privacy Policy
Effective Date: December 28, 2025
Our Commitment to Privacy
At Shield Spire Security LLC ("we," "our," or "us"), protecting your privacy is a top priority. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, use our client portal, or engage our security services.
1. Information We Collect
We collect different types of information depending on how you interact with us:
Client Information:
Company name, contact details, billing address, site locations, service requirements, payment information, and communication history.
Employee Information:
Full name, contact information, Social Security Number, employment records, certifications, time clock entries, schedules, performance data, emergency contacts, and payroll information.
Applicant Information:
Resume, cover letter, certifications, work history, references, background check authorization, and interview records.
Website Usage Data:
IP address, browser type, device information, pages visited, time spent on site, and referral sources.
2. How We Use Your Information
We use the information we collect to:
How We Use Your Data
3. Information Sharing and Disclosure
We do not sell your personal information. We may share your data only in the following circumstances:
Third-Party Data Sharing
- With service providers who assist our operations (payment processors, cloud hosting, email services) under strict confidentiality agreements
- With government agencies as required by law (Texas DPS, IRS, law enforcement)
- With clients, limited to employee work schedules, site assignments, and incident reports (no personal contact information unless required for the role)
- To protect our rights, safety, or property, or that of our clients and employees
- In connection with a business transfer, merger, or acquisition
Data Security & Retention
How we protect your information and manage data lifecycle
4. Data Security
We implement robust security measures to protect your information, including: encrypted data transmission (SSL/TLS), secure cloud storage with access controls, role-based access to sensitive information, regular security audits, and employee training on data protection. While we strive to protect your data, no system is completely secure, and we cannot guarantee absolute security.
5. Data Retention
We retain personal information only as long as necessary for the purposes outlined in this policy or as required by law. Employee records are retained per Texas labor law requirements. Applicant data is retained for 2 years unless hired. Client data is retained for the duration of the service relationship plus 3 years per state of Texas law requirements. Audit logs are retained for a minimum of 2 years.
6. International Data Transfers
Shield Spire Security LLC is based in the United States. If you access our services from outside the United States, your personal information may be transferred to, processed, and stored in the United States or other jurisdictions where our service providers operate. We implement reasonable safeguards to protect personal information in accordance with applicable data protection laws.
8. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
9. Your Privacy Rights
Depending on your location, you may have the following rights:
Your Data Rights
Additional Information
Policy updates and legal compliance
10. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a minor, we will take steps to delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised effective date. We encourage you to review this policy regularly.
12. Governing Law
This Privacy Policy is governed by the laws of the State of Texas, United States, without regard to conflict of law principles.
13. Contact Us
Have questions about your privacy? We're here to help.
Shield Spire Security LLC
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at: privacy@shieldspiresecurity.com
Related Policies
Review our other legal documents for complete transparency